Ethics
All our skin care products are 100 % natural and free from sls's, synthetic fragrances, parabens and never tested on animals. All our soaps are also 100% natural and vegan, inspired by nature and made with the finest plant based botanicals. We use the traditional cold process method to create our soap and every single bar is free from palm oil, handmade in small batches to ensure maximum freshness. All our products are safety assessed and comply with the EU & UK cosmetic selling regulations.
What is cold process soap
Cold
process soap is a time old traditional folk way of making soap,
where you mix oils and fats like olive and coconut oil with an alkali called sodium
hydroxide (also known as lye or caustic soda) Combining these
ingredients creates a chemical reaction called saponification which
creates soap! The real magic of this process is that if you carefully
calculate the amount of lye used, there is no trace of it in your
finished bar of soap! Instead you are left with skin nourishing
glycerine. Glycerine acts as a humectant which helps maintain moisture
and stops that dry feeling you get after using soap. The reason you
might feel like your skin is too dry after using soap is because many
manufacturers extract this skin loving glycerine from their soap to add
to lotions and creams. Our soap is packed full of natural glycerine
which will keep your skin feeling moisturised and hydrated. Plus we also
use minimal heating of our oils using our special extra cold process
method, ensuring we are maintaining all our plant based oils beneficial
properties while being as ecological as possible.
How is your soap natural if you use lye to create it?
Even
though we use lye in the making of our soap, the lye is changed during
the saponification process leaving no trace of it in our finished bars.
Only our 100% natural ingredients are left.
Why is lye not on your ingredients list.
The
law States that you are only required to list the ingredients in your
finished bar of soap. As their is no lye in the finished bar, there is
no need to list it.
Can you make soap without lye
Wholesale
We love to have our products available in independent stores, farm shops and at events, please send us an email to contact@nurturing-soul.com for more information.
Shipping
Please allow 3-5 working days for your order to be processed and dispatched. UK orders will be shipped first class via Royal mail or by courier. EU and International orders will be shipped standard airmail. This is not a tracked service do to the high additional cost. If you wish for your items to be shipped tracked please send us a message to adjust your shipping costs.
EU orders usually arrive within 1 -2 weeks and International 1-3 weeks. Sometimes delays can happen due to customs processing times.
We cannot be held responsible for any lost packages and obtain proof of postage for every order we send out, but will support you and work together in any way we can to help track down any lost parcels.
Refunds/Returns
Due to hygiene reasons we are unable to offer any returns for any of our products. If for any reason you are unhappy with your order please get in contact so we can resolve the matter speedily for you.